{"id":89093,"date":"2025-07-22T03:47:03","date_gmt":"2025-07-22T10:47:03","guid":{"rendered":"https:\/\/rightwave.com\/rwi\/?p=89093"},"modified":"2025-07-22T03:59:19","modified_gmt":"2025-07-22T10:59:19","slug":"hubspots-june-2025-updates-what-they-mean-for-your-marketing-ops-crm-and-ai-workflows","status":"publish","type":"post","link":"https:\/\/rightwave.com\/rwi\/hubspots-june-2025-updates-what-they-mean-for-your-marketing-ops-crm-and-ai-workflows","title":{"rendered":"HubSpot&#8217;s June 2025 Updates: What They Mean for Your Marketing Ops, CRM, and AI Workflows"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"89093\" class=\"elementor elementor-89093\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5d7c0653 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5d7c0653\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-274212e4\" data-id=\"274212e4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-33cdbe5c elementor-widget elementor-widget-text-editor\" data-id=\"33cdbe5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<h2 class=\"wp-block-heading\"><\/h2>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4909487 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4909487\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0d91260\" data-id=\"0d91260\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a2e4266 elementor-widget elementor-widget-text-editor\" data-id=\"a2e4266\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"362\" data-end=\"526\">At RightWave, we help companies unlock the full potential of their marketing automation stack\u2014and staying ahead of key platform changes is a big part of that.<\/p>\n<p data-start=\"528\" data-end=\"751\">HubSpot just released a massive batch of updates in June 2025, and if you\u2019re a Marketing Operations or Revenue Ops leader, these changes can significantly improve how you manage data, campaigns, and customer interactions.<\/p>\n<p data-start=\"753\" data-end=\"1009\">We\u2019ve gone through the original article by Tyler Samani-Sprunk on MarTech.org (link shared below this blog post)\u00a0and summarized the 14 most impactful updates with commentary on what they mean for your business and how RightWave can help you implement them effectively.<\/p>\n<hr data-start=\"1011\" data-end=\"1014\" \/>\n<h3 data-start=\"1016\" data-end=\"1071\"><strong data-start=\"1020\" data-end=\"1069\">1. Breeze Customer Agent Across All Pro+ Hubs<\/strong><\/h3>\n<p data-start=\"1072\" data-end=\"1419\"><strong data-start=\"1072\" data-end=\"1091\">Why it matters:<\/strong> AI-powered, 24\/7 customer support is now available across Marketing, Sales, and Service teams\u2014not just Service Hub.<br data-start=\"1207\" data-end=\"1210\" \/><strong data-start=\"1210\" data-end=\"1228\">RightWave POV:<\/strong> If you&#8217;re looking to scale customer interactions without increasing headcount, this is the update to act on. We can help configure the knowledge base and conversational flows for your teams.<\/p>\n<hr data-start=\"1421\" data-end=\"1424\" \/>\n<h3 data-start=\"1426\" data-end=\"1482\"><strong data-start=\"1430\" data-end=\"1480\">2. Explore Paths in Customer Journey Analytics<\/strong><\/h3>\n<p data-start=\"1483\" data-end=\"1764\"><strong data-start=\"1483\" data-end=\"1502\">Why it matters:<\/strong> Visualize the most common paths users take before and after key milestones.<br data-start=\"1578\" data-end=\"1581\" \/><strong data-start=\"1581\" data-end=\"1599\">RightWave POV:<\/strong> Great for identifying drop-offs and optimizing journeys. We often use this feature to prioritize content or workflow changes based on real behavior\u2014not assumptions.<\/p>\n<hr data-start=\"1766\" data-end=\"1769\" \/>\n<h3 data-start=\"1771\" data-end=\"1837\"><strong data-start=\"1775\" data-end=\"1835\">3. HubSpot Deep Research Connector (ChatGPT Integration)<\/strong><\/h3>\n<p data-start=\"1838\" data-end=\"2079\"><strong data-start=\"1838\" data-end=\"1857\">Why it matters:<\/strong> Run advanced queries in plain English across your CRM using ChatGPT.<br data-start=\"1926\" data-end=\"1929\" \/><strong data-start=\"1929\" data-end=\"1947\">RightWave POV:<\/strong> This is where AI meets data storytelling. We can help you structure prompts and use insights to drive campaign or segment strategy.<\/p>\n<hr data-start=\"2081\" data-end=\"2084\" \/>\n<h3 data-start=\"2086\" data-end=\"2137\"><strong data-start=\"2090\" data-end=\"2135\">4. Edit or Delete UTM Values in Campaigns<\/strong><\/h3>\n<p data-start=\"2138\" data-end=\"2361\"><strong data-start=\"2138\" data-end=\"2157\">Why it matters:<\/strong> No more incorrect or cluttered UTM data.<br data-start=\"2198\" data-end=\"2201\" \/><strong data-start=\"2201\" data-end=\"2219\">RightWave POV:<\/strong> Cleaner UTMs = cleaner reporting. We recommend auditing your campaign data and setting naming conventions now that you can fix legacy errors.<\/p>\n<hr data-start=\"2363\" data-end=\"2366\" \/>\n<h3 data-start=\"2368\" data-end=\"2417\"><strong data-start=\"2372\" data-end=\"2415\">5. Automated Sales Tax via Commerce Hub<\/strong><\/h3>\n<p data-start=\"2418\" data-end=\"2669\"><strong data-start=\"2418\" data-end=\"2437\">Why it matters:<\/strong> Sales tax is auto-calculated using Stripe Tax based on region and product.<br data-start=\"2512\" data-end=\"2515\" \/><strong data-start=\"2515\" data-end=\"2533\">RightWave POV:<\/strong> Eases compliance for product marketers and simplifies setup for U.S.\/Canada-based businesses. We can help with integration and testing.<\/p>\n<hr data-start=\"2671\" data-end=\"2674\" \/>\n<h3 data-start=\"2676\" data-end=\"2735\"><strong data-start=\"2680\" data-end=\"2733\">6. Content Remix Now Supports Your Page Templates<\/strong><\/h3>\n<p data-start=\"2736\" data-end=\"2975\"><strong data-start=\"2736\" data-end=\"2755\">Why it matters:<\/strong> You can use your own templates for AI-generated content\u2014no coding needed.<br data-start=\"2829\" data-end=\"2832\" \/><strong data-start=\"2832\" data-end=\"2850\">RightWave POV:<\/strong> A game-changer for brand consistency. We can help you roll this out so AI-generated pages match your existing look and feel.<\/p>\n<hr data-start=\"2977\" data-end=\"2980\" \/>\n<h3 data-start=\"2982\" data-end=\"3018\"><strong data-start=\"2986\" data-end=\"3016\">7. New Breeze Copilot Beta<\/strong><\/h3>\n<p data-start=\"3019\" data-end=\"3223\"><strong data-start=\"3019\" data-end=\"3038\">Why it matters:<\/strong> Deeper AI conversations, smarter responses.<br data-start=\"3082\" data-end=\"3085\" \/><strong data-start=\"3085\" data-end=\"3103\">RightWave POV:<\/strong> This is one to pilot internally. We recommend use cases like campaign planning, customer insights, and drafting emails.<\/p>\n<hr data-start=\"3225\" data-end=\"3228\" \/>\n<h3 data-start=\"3230\" data-end=\"3261\"><strong data-start=\"3234\" data-end=\"3259\">8. AI Lookalike Lists<\/strong><\/h3>\n<p data-start=\"3262\" data-end=\"3499\"><strong data-start=\"3262\" data-end=\"3281\">Why it matters:<\/strong> Create high-fit audience segments based on your best-performing contacts.<br data-start=\"3355\" data-end=\"3358\" \/><strong data-start=\"3358\" data-end=\"3376\">RightWave POV:<\/strong> This is huge for paid media teams. We help companies use these lists for LinkedIn and ABM campaigns that actually convert.<\/p>\n<hr data-start=\"3501\" data-end=\"3504\" \/>\n<h3 data-start=\"3506\" data-end=\"3561\"><strong data-start=\"3510\" data-end=\"3559\">9. Standard Sandbox with Deploy to Production<\/strong><\/h3>\n<p data-start=\"3562\" data-end=\"3767\"><strong data-start=\"3562\" data-end=\"3581\">Why it matters:<\/strong> Test CRM changes in a near-live environment, then deploy.<br data-start=\"3639\" data-end=\"3642\" \/><strong data-start=\"3642\" data-end=\"3660\">RightWave POV:<\/strong> Finally! We always recommend sandbox testing, and this now makes it much easier and safer to push updates.<\/p>\n<hr data-start=\"3769\" data-end=\"3772\" \/>\n<h3 data-start=\"3774\" data-end=\"3817\"><strong data-start=\"3778\" data-end=\"3815\">10. AI Descriptions for Workflows<\/strong><\/h3>\n<p data-start=\"3818\" data-end=\"4069\"><strong data-start=\"3818\" data-end=\"3837\">Why it matters:<\/strong> Auto-generated summaries make managing workflows easier.<br data-start=\"3894\" data-end=\"3897\" \/><strong data-start=\"3897\" data-end=\"3915\">RightWave POV:<\/strong> Great for governance and cross-team collaboration. We suggest keeping a QA process before accepting descriptions, but this is a huge step toward clarity.<\/p>\n<hr data-start=\"4071\" data-end=\"4074\" \/>\n<h3 data-start=\"4076\" data-end=\"4118\"><strong data-start=\"4080\" data-end=\"4116\">11. Auto-Merge Duplicate Records<\/strong><\/h3>\n<p data-start=\"4119\" data-end=\"4365\"><strong data-start=\"4119\" data-end=\"4138\">Why it matters:<\/strong> Admins can now set auto-merge rules based on exact property matches.<br data-start=\"4207\" data-end=\"4210\" \/><strong data-start=\"4210\" data-end=\"4228\">RightWave POV:<\/strong> Less time cleaning data = more time optimizing campaigns. We\u2019ve seen data bloat reduce significantly when this feature is used properly.<\/p>\n<hr data-start=\"4367\" data-end=\"4370\" \/>\n<h3 data-start=\"4372\" data-end=\"4407\"><strong data-start=\"4376\" data-end=\"4405\">12. New URL Property Type<\/strong><\/h3>\n<p data-start=\"4408\" data-end=\"4603\"><strong data-start=\"4408\" data-end=\"4427\">Why it matters:<\/strong> Store and validate clickable links inside CRM records.<br data-start=\"4482\" data-end=\"4485\" \/><strong data-start=\"4485\" data-end=\"4503\">RightWave POV:<\/strong> Super useful for content-rich teams\u2014track shared files, demo pages, client assets all in one place.<\/p>\n<hr data-start=\"4605\" data-end=\"4608\" \/>\n<h3 data-start=\"4610\" data-end=\"4644\"><strong data-start=\"4614\" data-end=\"4642\">13. Basic Record Cloning<\/strong><\/h3>\n<p data-start=\"4645\" data-end=\"4845\"><strong data-start=\"4645\" data-end=\"4664\">Why it matters:<\/strong> Duplicate records while preserving structure and associations.<br data-start=\"4727\" data-end=\"4730\" \/><strong data-start=\"4730\" data-end=\"4748\">RightWave POV:<\/strong> Huge win for teams managing repeatable workflows like retainer deals or monthly service tickets.<\/p>\n<hr data-start=\"4847\" data-end=\"4850\" \/>\n<h3 data-start=\"4852\" data-end=\"4889\"><strong data-start=\"4856\" data-end=\"4887\">14. Email Custom Properties<\/strong><\/h3>\n<p data-start=\"4890\" data-end=\"5107\"><strong data-start=\"4890\" data-end=\"4909\">Why it matters:<\/strong> Add tags like campaign type or region to emails for better reporting.<br data-start=\"4979\" data-end=\"4982\" \/><strong data-start=\"4982\" data-end=\"5000\">RightWave POV:<\/strong> Long overdue. We use custom properties to build dashboards and filter performance by business unit or geo.<\/p>\n<hr data-start=\"5109\" data-end=\"5112\" \/>\n<h3 data-start=\"5114\" data-end=\"5137\"><strong data-start=\"5118\" data-end=\"5137\">Final Thoughts:<\/strong><\/h3>\n<p data-start=\"5139\" data-end=\"5374\">Each of these updates represents an opportunity\u2014not just a feature release. Whether you&#8217;re cleaning your database, scaling campaign ops, or experimenting with AI in your CRM, these changes unlock greater speed, insight, and governance.<\/p>\n<p data-start=\"5376\" data-end=\"5494\">At RightWave, we specialize in making these transitions seamless\u2014from sandbox deployment to AI-powered segmentation.<\/p>\n<p data-start=\"5496\" data-end=\"5617\"><strong data-start=\"5496\" data-end=\"5545\">Need help implementing any of these features?<\/strong><br data-start=\"5545\" data-end=\"5548\" \/>Let\u2019s talk. We\u2019ll help you get the most from your HubSpot investment.<\/p>\n<hr data-start=\"3637\" data-end=\"3640\" \/>\n<p data-start=\"4371\" data-end=\"4469\">Reference &#8211;\u00a0 <a href=\"https:\/\/martech.org\/14-hubspot-updates-from-june-2025-you-cant-miss\/\" target=\"_blank\" rel=\"noopener\">https:\/\/martech.org\/14-hubspot-updates-from-june-2025-you-cant-miss\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At RightWave, we help companies unlock the full potential of their marketing automation stack\u2014and staying ahead of key platform changes is a big part of that. HubSpot just released a massive batch of updates in June 2025, and if you\u2019re a Marketing Operations or Revenue Ops leader, these changes can significantly improve how you manage&hellip;<\/p>\n","protected":false},"author":45,"featured_media":89098,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-89093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-welcome"],"_links":{"self":[{"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/posts\/89093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/comments?post=89093"}],"version-history":[{"count":11,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/posts\/89093\/revisions"}],"predecessor-version":[{"id":89105,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/posts\/89093\/revisions\/89105"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/media\/89098"}],"wp:attachment":[{"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/media?parent=89093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/categories?post=89093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/rightwave.com\/rwi\/wp-json\/wp\/v2\/tags?post=89093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}